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The Complete Guide to BPMN

using Microsoft Visio Professional

Critical Business Analyst Skills for 2026

  • Design professional BPMN business process models

  • Be expert in the advanced use of BPMN for common business analysis situations

  • Be proficient in the use of Microsoft Visio Professional for business process modelling

  • Understand how to approach process modelling within process improvement projects

  • Communicate business process issues with organizational stakeholders

Group of people discussing BPMN 2.0 using Microsoft Visio Course

Sample Lecture - Course Introduction

Why Should You Learn BMPN?

  • The international standard for modeling business processes, making it a common language that can be used across different organizations and industries.

  • Designed to be easily understood by both business and technical stakeholders, BPMN is a critically important business analysis tool for communication and collaboration.

  • Graphical notation system that makes it easy to visualize and understand the flow of a process, including the different steps, tasks, and actors involved.

  • Supports the modeling of process automation, making it a valuable tool for organizations looking to automate their processes.

  • Compliant with all international standards required for process execution engines, simulation tools, and monitoring systems.

Group discussion BPMN 2.0 using Microsoft Visio Course

Sample Lecture - BPMN Sub Processes

Why Should You Learn Microsoft Visio Professional?

  • Wide range of pre-built shapes and templates that can be used to create BPMN diagrams, making it easy to get started.

  • User-friendly interface which is easy to navigate, allowing users to create diagrams quickly and easily.

  • The graphical tool of choice for most major organizations. Ensures your skills are highly transferrable.

  • Provides powerful business process model validation, ensuring that your models are BPMN compliant.

BPMN 2.0 Process Diagram using Microsoft Visio

Frequently Asked Questions

What careers is this subject useful for?

Business Process Model and Notation (BPMN 2.0) is an extremely valuable skill for professionals in a variety of career paths, particularly those in Business and IT roles.

Business analyst: Business analysts use process modeling to analyze and optimize business processes, and BPMN 2.0 is the international notation system for this purpose.

Process improvement specialist: These professionals use process modeling to identify inefficiencies and bottlenecks in an organization's operations, and then work to develop and implement solutions to improve performance. BPMN 2.0 is the recognised stardard for modelling creating Business proceses Models.

Project manager: Project managers may use process modeling to plan and manage projects, including identifying and tracking dependencies, and ensuring that project activities align with organizational goals. BPMN 2.0 is used to create consistent process models that can be easily shared and understood by stakeholders.

IT analyst/developer: IT professionals may use BPMN 2.0 to model and analyze the IT systems and processes that support an organization's operations, and to plan for the development and implementation of new systems.

Compliance/Quality specialist: These professionals use BPMN 2.0 to model processes and ensure that they comply with relevant regulations and standards.

Consultant: BPMN 2.0 is widely used, so consultants with BPMN 2.0 skills can offer a wide range of services to clients across various industries, such as process design, process improvement and process automation.

Is BPMN a widely used notation for process modelling?

Business Process Model and Notation (BPMN) is the international standard for modeling business processes. BPMN provides a common language and notation system that can be used across different organizations and industries, allowing for better communication and understanding of business processes. By learning BPMN, individuals and teams can improve their ability to model, analyze, and optimize business processes, leading to more efficient and effective operations. Additionally, BPMN is widely used and recognized worldwide, making it a valuable skill for professionals in both Business and IT roles.

Do I need any experience with BPMN or Microsoft Visio before I start?

The course assumes that you are starting from scratch. No previous experience with BPMN 2.0 or Microsoft Visio is assumed. Step by step guidance is provided building from novice to expert levels. Each stage in your journey is accompanied by appropriate practice exercises to allow you assess your understanding and ability. Help is always available!

How long will I have access to the course?

Your purchase provides lifetime access to the course. You can complete the materials in a time and manner that suits your own schedule.

I am preparing for an interview as a Business Analyst. Will this course help?

For sure! In fact, if you don't have a reasonable knowledge of process modelling and analysis the interviewer is unlikely to be impressed. The material in this course will give you a real edge over other candidates.

What happens if I have questions?

Questions can be posed directly to the instructor via email. Our normal response rate is within 2 business days. We measure our success by the satisfaction of our students. Help is always at hand if you need clarification or assistance with any aspect of the course.

Is there a refund policy?

Yes! In some instances there may be a good reason why it isn't possible for you to take the course. If you email us within 30 days of purchase we will arrange a refund.

What software do I require?

Any version of Microsoft Visio Professional running on Microsoft Windows

BPMN using Microsoft Visio Professional

Course Instructor

Dave Murphy the Instructor for the BPMN 2.0 using Microsoft Visio Course

Dave Murphy, is the designer of BPMN using Microsoft Visio and has been a professional educator with the Technological University Dublin for over twenty years.

Prior to that he was involved in the implementation of major process and workflow systems with some of the world's largest companies.

Dave has a B.Sc (Hons) from Trinity College Dublin and an M.Sc Degree in Computing.

He is a certified PRINCE2 Practitioner, a Microsoft Certified Professional in Managing Projects with Microsoft Project, has multiple Microsoft Office Specialist certifications and is a MOS examiner.

Course Outline

Course Introduction

Course Introduction [Preview Available Above]

Microsoft Visio Professional Essential Techniques

Getting Started with Microsoft Visio Professional
Exploring the Canvas
The BPMN Shapes Palette
More on the Microsoft Visio Interface and the BPMN Template
Selecting and Moving Shapes
Static versus Dynamic Connections
Adding Backgrounds and Watermarks to your Diagrams.

BPMN - The Essential Techniques

Key Elements of BPMN - Part I
Process Tokens
Key Elements of BPMN - Part II
BPMN 2.0 Diagram Validation
Conclusion to BPMN - The Essential Techniques

BPMN - Moving Beyond the Basics

Pools and Lanes - Modelling Process Responsibility
Default Gateway Paths
Inclusive Gateways Part I
Inclusive Gateways Part II
Parallel Gateways and Concurrency
Complex Gateways

BPMN - All About Activities

All About Activities (Part 1)
All About Activities (Part 2)
Sub Processes Part 1
Sub Processes Part 2
Sub Processes Part 3 [Preview Available Above]

BPMN - All About Events

Introduction to Events
Advanced Events

End Events
Handling Exceptions with Boundary Events

BPMN - Collaborations, Exceptions and Data

Message Flows (Collaboration)
Iteration and Looping
Data Objects in Process Modelling

BPMN - Compensation Activities and Events

Compensation
Event Sub Processes and Compensation
Errors and Escalation

Course Conclusion

Course Conclusion

Student Reviews

Student Review for BPMN 2.0 using Microsoft Visio Course
5 Star Review from BPMN 2.0 using Micosoft Visio student


This is exactly what I was looking for.

A set of Rules and Procedures for how to map Business Processes.

I despise the 'willy-nilly' nature of several other courses I've seen.

This one provides a language of it's own that is functional for creating and understanding process flows.

Highly Recommended

BPMN 2.0 logo for BPMN with Microsoft Visio Course
Student Review for BPMN 2.0 using Microsoft Visio Course
5 Star Review from BPMN 2.0 using Micosoft Visio student

Mr Murphy, I am extremely satisfied with the results. Your experience, education and knowledge is exactly what I received from a Professor that knows his audience and delivers the skills I can add to my arsenal.

This a very high level online class.

Thank you.

100% Satisfied

BPMN 2.0 logo for BPMN with Microsoft Visio Course
Student Reveiw for BPMN 2.0 using Microsoft Visio Course
5 Star Review from BPMN 2.0 using Micosoft Visio student


Excellent Course

Nicely delivered and every topic is Up to the Point.

I am learning BMPN for the first time and I could appreciate the beauty of the concept and the entire credit goes to the instructor

First Time Learner

BPMN 2.0 logo for BPMN with Microsoft Visio Course


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